Shipping policy

Shipping Policy

Last Updated: July 10, 2026

Thank you for shopping at www.dotbook.in. We are committed to delivering your order safely and as quickly as possible.

Free Shipping

We are pleased to offer FREE shipping on all orders across India. There are no hidden shipping charges.

Order Processing

  • All orders are processed within 1–2 business days after successful payment confirmation.

  • Orders are not processed, shipped, or delivered on Sundays or public holidays.

  • During periods of high order volume, processing times may be slightly extended.

Estimated Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary depending on your location, courier partner availability, weather conditions, public holidays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email and/or SMS (where available) containing your tracking number, so you can monitor your shipment.

Delivery Delays

While we make every effort to deliver your order on time, occasional delays may occur due to factors beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Courier service delays

  • Government restrictions

  • Other unforeseen events

We appreciate your patience and understanding in such cases.

Incorrect Shipping Information

Please ensure that your shipping address, mobile number, and PIN code are accurate when placing your order.

We are not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us process your request promptly, please provide:

  • Your Order Number

  • Clear photographs of the damaged product

  • Photographs of the outer packaging (if damaged)

  • A brief description of the issue

Eligible claims will be handled in accordance with our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Website: www.dotbook.in

Email: support@dotbook.in

Phone: +91 7078487976